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Frequently Asked Questions
1. What is the standard delivery timeframe for apparel orders?
Standard domestic delivery takes between 3 to 5 business days. Express shipping is also available at checkout for delivery within 1 to 2 business days. Custom-tailored and bridal outfits may require 2 to 3 weeks of crafting time.
2. Can I request customized sizing or bespoke alterations?
Yes! We offer made-to-measure tailoring for select collections, bridal wear, and party wear. You can provide your custom measurements during checkout or reach out directly to our styling team.
3. How do I book an event or service through Sajya Fashion?
You can explore our available services in the Events section, choose your desired event, and click "Book Now" or "Join Event" to select attendees and submit your reservation.
4. What payment methods are accepted?
We accept Cash on Delivery (COD), Direct Bank Transfer, and all major Credit and Debit Cards through secure encrypted payment processing.
5. How can I track my order status?
You can track your order at any time by logging into your account and visiting the "My Orders" tab, where live statuses (Pending, Processing, Shipped, Completed) are updated in real-time.